Refund policy
Return & Refund Policy
At Vintage Drip, we are committed to providing quality products and a transparent shopping experience. This policy outlines the conditions for returns, replacements, and refunds.
🔁 Returns & Replacement (3 Days)
We offer a 3-day return and replacement window from the date of delivery.
You are eligible for a return or replacement if:
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You receive a wrong product, or
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The product is damaged or defective
To request a return or replacement:
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Contact us within 48 hours of delivery
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Provide a clear unboxing video as proof
🔄 Return Process
Once your request is approved:
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Our team will arrange a pickup (subject to service availability), or
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You may be required to self-ship the product
The product must be unused, with original packaging and tags intact.
💰 Refund Policy
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Refunds are processed only for approved return cases
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Once the returned product is received and inspected, refunds will be initiated within 5–7 working days
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Refunds will be credited to the original payment method
❌ Non-Returnable Conditions
Returns or refunds will not be accepted in the following cases:
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Incorrect size ordered
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Change of mind
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Minor color or design variation due to lighting or display
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Used or damaged products (not reported within 48 hours)
💳 Shipping Charges
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Prepaid Orders: Free Shipping
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Cash on Delivery (COD): ₹100 additional charge
Shipping charges (if applicable) are non-refundable
📦 Delivery Timeline
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Order Processing: 1–2 working days
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Delivery Time: 4–7 working days across India
📞 Customer Support
For any return, refund, or replacement request, contact us:
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📱 WhatsApp: +91 7860413544
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📧 Email: vintagedrip57@gmail.com
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⏰ Support Hours: 10 AM – 7 PM
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⚡ Response Time: Within 24 hours
⚠️ Important Notes
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Without an unboxing video, return/refund requests may not be accepted
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Vintage Drip reserves the right to reject claims that do not meet policy conditions
By placing an order, you agree to the terms of this Return & Refund Policy.
Vintage Drip