Shipping policy
Shipping Policy
At Vintage Drip, we strive to ensure that your orders reach you safely and as quickly as possible. Please review our shipping policy to understand our delivery process.
📦 Order Processing
-
Processing Time: All orders are typically processed within 1–2 working days (excluding Sundays and national holidays).
-
Confirmation: Once your order is processed and dispatched, you will receive a notification via email or SMS.
🚚 Delivery Timelines
-
Standard Delivery: Orders are generally delivered within 4–7 working days across India.
-
Note: Delivery timelines may vary based on your location (e.g., remote or rural areas may take longer).
💳 Shipping Charges
We offer transparent shipping rates to provide the best value:
-
Prepaid Orders: Enjoy FREE shipping on all prepaid orders across India.
-
Cash on Delivery (COD): A convenience fee of ₹200 is applicable on all COD orders.
-
Important: Shipping charges are non-refundable in the event of a return or refund.
📍 Shipping Coverage
-
We ship Pan India to all serviceable pincodes.
-
If your location is currently not serviceable by our courier partners, our team will contact you to discuss alternatives.
📦 Tracking Your Order
-
Once your order is dispatched, you will receive a tracking link via SMS/Email.
-
You can use this link to track the real-time status of your package until it reaches your doorstep.
⚠️ Important Notes on Delivery
-
Accuracy: Please ensure that your shipping address, pincode, and contact number are accurate. Vintage Drip is not responsible for non-delivery due to incorrect information provided by the customer.
-
Failed Deliveries: In case of failed delivery attempts (due to unavailability or incorrect address), any re-shipping charges incurred will be the responsibility of the customer.
-
Delays: While we make every effort to meet the delivery timeline, unforeseen circumstances—such as extreme weather, courier disruptions, or high order volumes—may occasionally cause delays.
📞 Customer Support
Have questions about your shipment? We are here to assist you:
-
WhatsApp: +91 7860413544
-
Email: vintagedrip57@gmail.com
-
Support Hours: 10 AM – 7 PM (Mon–Sat)
-
Response Time: We aim to respond within 24 hours.
By placing an order on our website, you agree to the terms of this Shipping Policy.